Returns & Exchange Policy

Last updated: January 06, 2023

Thank you for shopping at Wocal For Local website and Wocal For Local app.

If, for any reason, you are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

You can cancel your order till the packing has not been done for shipping. As order is cancelled, we will refund entire amount to the source account. If it is ready to be shipped then it is not possible to cancel.

We have workable returns policy. If your shopping/product(s) is not up to the mark or satisfying, you can return it as long as the following conditions are met:

1.     Products are returnable within the applicable Return Window.

2.     We allow return when we assure following criteria:

      - The product is not damaged by you or is not different from shipped product.

      - Product is unused or in its original condition (with the brand's/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories).

If You report an issue with your Smartphone, Tablet, Laptop, Television, Air Conditioner, Refrigerator, Washing Machine, Microwave, you may contact seller to schedule a technician visit to your loaction.

The following Products cannot be returned:

·        The supply of products made to your specifications or clearly personalized.

·        The supply of products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

·        The supply of products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

·        The supply of products which are, after delivery, according to their nature, inseparably mixed with other items.

·        Product tagged “non-Returnable” cannot be returned. But if you've received a non-returnable product in a damaged/defective condition, you can contact us within 5 days from the delivery of the product.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Regular priced products and products on sale can be refunded.

Returns are easy. Login into your account, click on dashboard. Showing dashboard has list of orders, by clicking on item to be return you will find option of return/exchange with valid reasons.

Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through us, you can return the item through a third-party courier service. Return fees are borne by the Seller.

I need to return an item; how do I arrange for a pick-up?

Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through us, you can return the item through a third-party courier service. Return fees are borne by the Seller.

You are responsible for the cost and risk of returning the Products to Us. You should send the Products to the seller’s address. To know seller’s address and other detail kindly contact WFL or email at : support@wocalforlocal.com

We cannot be held responsible for Products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: support@wocalforlocal.com